LocustGroves Hand Made

Where Hand Made is ALWAYS better!

Shipping

We ship USPS & UPS with in the USA.
We charge actual shipping charges, no markups on shipping to increase the profit.

If your package arrives damaged, contact us immediately so we can submit a claim with the carrier. We cannot stress this enough. If you do not contact us immediately, we won't be able to do anything about the damaged product.

We will ship outside the USA: VAT taxes, fees or any tax or fee incurred by shipping to your country are the responsibility of the buyer, to be paid prior to shipment occurring.


Additionally, some countries do not allow the importing of soap. Please be aware of this.
We are not responsible for any packages being stopped in customs.

Payment

For now, we accept PayPal, for Credit Card and bank transfers. We also will accept money orders.

New York State residents will pay 8.5% sales tax.
Payment will be made during the online checkout process.

If paying by money order, please contact us via email to place your order.  Payment is expected in 5 days.


Returns & Cancellations

Quality and Customer satisfaction is #1.  That being said, due to the nature of our product(s), typically, we do not accept refunds or exchanges.   Please contact us to discuss the situation.


Other Information

Make sure you ask any questions prior to purchasing. 

We cannot be responsible for improper use or reactions to product ingredients.  All ingredients are listed both on the site and product labels for customer education.  We believe that an informed consumer is the best consumer.  If you have questions about the ingredients and allergies, please contact us to discus, there should be alternate products in our line that will work.